FAQs

What can I put in my skip?

You can use your skip to dispose of any mixed waste other than food waste and hazardous waste. We do not accept fridges in our skips but we can dispose of mattresses. This will involve an additional charge (per mattress) and must be paid when booking.

What can’t I put in my skip?

• Hazardous waste
• Food waste
• Fridges
• Combustibles
• Flammable liquids
• Fluorescent tubes
• Lighting
• Tyres

How is payment made?

We accept all methods of payment. We’ll arrange this with you over the phone during booking and your receipt will be emailed to you immediately for complete peace of mind.

Can I have a discount?

I’m afraid we can’t offer any discounts.

How should I prepare for my skip?

You need to ensure that there is access to your property so that the skip can be delivered. This means that there can’t be vehicles or items blocking your driveway. If you live on a narrow road, you also need to ensure that there are no cars parked opposite your property so that our lorry can deliver the skip safely. It is your responsibility to make sure that your property is prepared for when we arrive.

How can I protect my property?

It is your responsibility to protect your property when hiring a skip. How you do this will depend on the contents of your skip – a load full of insulation is different from a load of soil or builders’ waste. Some customers prefer to lay plywood on their driveway for the skip to rest upon. However, there is no guarantee that this will provide adequate protection. There will always be a risk, depending on the weight of your skip and the construction of your driveway.

What access will your lorry need?

The dimensions of our lorries are as follows:

Skip lorry:

Height = 11ft

Width=8.5ft

Length=26.5ft

Roll on roll off lorry:

Height= 12ft (unloaded) 16ft (loaded)

Width=8.5ft

Length=36ft

What if I’m not there when you arrive?

As long as we have access to your property and permission from you to do so, we’ll be able to deliver your skip without you there. You’ll have paid for the skip in advance so, as long as you tell us where to place the skip when booking, we’ll be able to proceed. However, if there is an issue with the delivery and you aren’t present and can’t be contacted, we may need to rearrange and charge a wasted journey fee.

What if I’m not ready when you come to collect my skip?

We will collect your skip at the end of your three-week hire period or if you request a collection sooner. In both cases, it I your responsibility to ensure that the skip is ready for our team to collect. If we arrive at your property and can’t collect your skip, we will arrange to collect it on the next available day.

What if my property has gates?

As long as we have access to deliver your skip, gates aren’t a problem. Depending on height, we may even be able to lift the skip over them.

What are the skip loading requirements?

• You must have a level load so that we can ensure the safety of public road users. We will not take unsafe loads under any circumstances. If you need another skip, we’ll be happy to provide one.
• You must not have fires in the skip. This is dangerous as the heat can damage the welding of the skip and make it unsafe.
• You must have lights on the skip if it is placed in the road. This is a local authority requirement.

Can I put a fridge in my skip?

No, we are unable to accept fridges as these are classified as hazardous waste. Please contact your local council to find an operator who can dispose of your fridge responsibly for you.

Can I put a mattress in my skip?

Yes, although there will be an additional charge for each mattress included in your load. Mattresses are sent to a specialist recycling station in order to comply with our ‘zero waste to landfill’ approach and this involves and extra cost.

Why is it more expensive to dispose of plasterboard?

Plasterboard is heavy and has a greater recycling cost than natural materials. Due to our ‘zero waste to landfill’ approach we need to make sure that any load that contains plasterboard is disposed of correctly. There is an additional cost associated with this, and we ask all our customers to contact us prior to booking if they have a full load of plasterboard.

Do you take asbestos?

No, if you need to dispose of asbestos it is essential that you contact your local council for advice or find a registered company that specialises in removing asbestos.

Do I need to separate builders’ waste from other items?

It’s entirely up to you how you load your skip. We have the infrastructure and processes in place to ensure that all loads are separated and recycled properly.

Do I need a permit to have a skip on the road?

Yes, you will need a permit to place your skip on the road. We can arrange this for you for a minimal admin fee, but there are some councils that allow you to arrange your own skip licence if you would like to do so.

If you decide to arrange your own permit, you will need to do this prior to booking and send us the documentation so that we know the permit number and can be listed as the registered company for your skip.

Do I need a permit to have a skip on my driveway?

No, there is no need for a permit when a skip is placed on private land.

What if I can’t get a licence when I need one?

Unfortunately, as licences are provided by your local authority, this is something that is out of our control. However, we offer a wait and load service for customers affected by this issue.

 I need a skip today, is this possible?

We will do whatever we can to accommodate short notice requests. However, it will depend on our availability and delivery schedule. Call us to find out how we can help.

Are there any skips that aren’t suitable for residential customers?

As long as you have the space to accommodate your chosen skip, there are no restrictions for residential customers.